ParentPay
Bromfords is a cashless organisation. Payments to the school for school meals, trips and educational resources are made using a secure online service called ParentPay.
When students join the school, parents receive ParentPay activation details that are used to activate their child's account.
Once activated you will be prompted to change your details to a unique username and password of your choosing. If you have more than one child at the School or children at another ParentPay school, you can create one single account login for all your children regardless of which school they attend.
ParentPay is a user friendly and intuitive platform that can be accessed via the ParentPay website or App.
Making secure payments
ParentPay offers you the freedom to make payments whenever and wherever you like, 24 hours a day, 7 days a week – safe in the knowledge that the technology used is of the highest internet security available.
Making a payment is straightforward and ParentPay holds a payment history for you to view at a later date; no card details are stored in any part of the system. Once you have activated your account you can make online payments straight away.
ParentPay FAQs
• What happens if I don't receive my parent activation details or cannot activate my account?
Please contact us by Email: Finance@Bromfords.essex.sch.uk Or by telephone on 01268 471201 ext 433. One of our team will be happy to help
• What happens if I can’t use ParentPay?
We recognise that a small number of parents may be unable to make payments to the School using ParentPay – for example if they aren’t able to get a bank account or debit/ credit card. Parents in this situation should contact us on the details shown above to discuss and agree alternative arrangements.
• Which cards can I use?
ParentPay accepts MasterCard and Visa credit cards, and Maestro, Switch, Delta, Electron, Solo and Visa debit cards.
• Is it safe to make payments on the internet?
Yes. ParentPay uses leading technology to process your card transactions securely. All communication with the bank is encrypted and neither ParentPay nor the school have access to your card details.
• How can I check that it’s secure?
Standard website addresses begin with http; the address for a secure site will always begin with https. You will also see a padlock at the bottom/top right of the screen on our login page and after you have logged into your account; never enter your card details or personal data on any web page whose address does not start https.
• What about our personal information?
ParentPay holds a very limited amount of information about you and your child solely for the purpose of administering your account; however, ParentPay does not use your personal information other than for supporting the school. We do not share or give information to any other organisations. We operate under strict guidelines set out by the Data Protection Act 1998.
ParentPay will NEVER contact you by phone, email or mail and ask you to divulge confidential information like passwords or card numbers.
